How a Leading California Hospital System Used a Vendor Disruption as an Opportunity to Centralize Abstraction with a Vetted Partner and Amplify Performance Improvement Work to Achieve an ROI

Loma Linda University Health is an academic medical center operating six hospitals, a physician practice corporation, remote clinics in the western United States, and affiliate organizations around the world. The system’s facilities have received multiple awards and distinctions including being named among the Best Regional Hospitals in 2021-2022 by U.S. News and World Report, scoring consecutive A’s in Leapfrog Hospital Safety Grades 4 years running, and receiving Magnet Recognition.