Smarter, Simpler Patient Safety Event Reporting Application

Patient Safety is complicated. Event Reporting doesn’t have to be. Our intuitive Patient Safety Event Reporting Application gives you all of the functionality you need with none of the clutter. You can report events, it has automated notifications, a task queue, and pre-built analytics reports. But it’s not so overloaded that it isn’t affordable.

Simply put: our app makes it easy to identify trends and patterns in your data.

Product Summary

Providing safe care to patients is a top priority, and organizations rely heavily on their Patient Safety Departments to gather data, identify trends and implement error reduction and prevention plans. Most providers have a healthcare incident reporting process in place for tracking patient safety events. But many involve unnecessarily manual aspects that an application can automate. Moreover, these existing processes likely are not collecting all the vital data elements that shed light on key areas for improvement.

Helping your team step away from an existing process that’s comfortable can be a challenge but one that’s well worth it. A robust patient safety event reporting application can be a transformational game-changer to your organization’s goal of delivering safer care.

Features

1. Event Collection

  • Intelligent, Dynamic Event Submission Form
  • Auto-Populated Patient Data
  • Incident, Near Miss / Good Catch, & Unsafe Condition Tracking

2. Event Management

  • Powerful Work Queue
  • Automated Notifications and Task Assignment Functionality
  • Sort and Filter to Prioritize Events
  • Accelerate Event Discovery Time
  • Reduce Risk with Federal PSO Protections

3. Event Analytics

  • Pre-Built Reports
  • Proprietary Event Subcategories
  • Easy Data Exporting

1. Collect Event Data

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Easy & Intuitive Event Collection for Frontline Staff

As a web-based system, rollout is as easy as installing a desktop shortcut to our secure app. With built in dynamic and intelligent form logic, our patient safety event reporting application guides frontline staff through a form submission, only requiring the fields necessary to that incident, near miss, or unsafe condition.

Save Time & Reduce Human Error with Auto-Populated Patient Data

Our application easily connects to your Admit and Discharge Transfer (ADT) feed. When submitting a form, staff only need to fill in the Encounter ID. Then the patient’s name, age, admission date, and many other fields are pre-populated with the correct data. Not only does this save time, but it reduces the chance for human error.

Capture More than Just Events that Reach the Patient

Many event reporting processes focus primarily on incidents that reach the patient. However, near misses and unsafe conditions can reveal fractured systems and processes that lead to errors. Focusing primarily on incidents forces staff into a reactive posture, rushing to diagnose and fix what has already happened. Many quality-leading organizations are striving for a more proactive focus by concentrating on near misses and unsafe conditions.

2. Coordinate & Investigate Events

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Powerful Work Queue Built with Your Busy Schedule in Mind

Anyone who truly understands the daily work life of a director or manager in patient safety or risk knows one thing for certain: They wear a LOT of hats. Time is not a luxury in their world. That’s why we built the work queue with exactly that in mind.

Automated Notifications/Reminders & Task Assignment Functionality

Our event reporting application automates many processes for you. When an event occurs, you and other designated managers will receive email notifications instantly. With a couple of clicks, you can assign it to one or more staff members for follow-up investigation. As the event ages, reminder emails will automatically nudge the assigned investigators to ensure timely completion.

Sort and Filter to Prioritize and Manage Events

With the ability to sort and filter your work queue, you can easily ensure you’re always working top priority events first, such as those with a higher level of harm.

Get Event Data Faster

Other hospitals we’ve worked with that transitioned from a paper process complained that their prior process was very manual and scattered. They felt lucky if they even learned about the events that happened. Our tool helped make their incident reporting process more efficient, including real-time event notifications. It removes the lag time between when an event occurs and when you learn about it. Plus you get access to real-time analytic reports without the need for manual data entry and manual report production, which wastes valuable clinical resources and introduces the opportunity for error. Our application frees you up to spend time working on improvement initiatives instead of collecting and aggregating event data for manually built reports.

Reduce Risk with Federal PSO Protections

By partnering with us, you will reduce risk because we’re a Patient Safety Organization. So as an added bonus you get free access to the federal protections and knowledge sharing from our PSO.

3. Aggregate & Analyze Your Data

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Robust Pre-Built Reports Reveal Opportunities for Improvement

While many hospitals have a process to evaluate individual event reports with fellow committee or department members, a study of over 1,600 hospitals found that most facilities do not have an adequate process for analyzing aggregate event reports. In fact, only 21% of hospitals fully distribute and evaluate summary reports. Manually building and disseminating aggregate reports requires significant time, effort, and training.

Our Reports Suite allows you to quickly and easily evaluate aggregate data, identify priorities and drill deeper into error causations. For example, the Falls Contributing Factors Report offers detailed distributions on Type of Injury Sustained, Activity Prior to Fall, Interventions Added Post-Fall, Type of Medications Received Prior to Fall and more to aid in pinpointing improvement efforts.

Reports include Event and Department level, Time of Day, Final Harm, Time Trend, Contributing Factors Report for all event types (Falls, Medications, etc.) and much more!

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More Easily Identify Trends Through Our Proprietary Event Subcategories

As a Patient Safety Organization, our team conducted a deep dive analysis of 4 years of data and determined that events categorized as “Other” accounted for over 40% of all the submitted patient safety events, a trend other PSOs around the country are also finding. Thus, our team developed a proprietary list of 33 subcategories, which allows providers to better isolate and understand the types of events that do not fit neatly within the Common Formats developed by the Agency for Healthcare Research & Quality. The subcategories that we developed from our intensive analysis sparked a national conversation with other organizations wanting to follow suit. Our team was even invited to present on the subcategory analysis findings at the National Association for Healthcare Quality Conference.

Easily Export Your Data Whenever You Want

At American Data Network, we believe your data is just that — YOUR data. Unlike some vendors, we don’t charge you to export your data. From our event reporting application, you can easily export to CSV, XLS, PDF, or XML whenever you need.

Why Choose Us?

Great Fit for Multiple Provider Types

By being both flexible and affordable, our patient safety event reporting tool suits hospitals large and small, clinics, and more.

Event Reporting Shouldn’t Break the Bank

Many providers reluctantly remain with their outdated paper-based or in-house built processes because most patient safety event reporting solutions are unaffordable. We believe all providers should have access to the ability to make the best use of their patient safety data. That’s why we built an application suitable and affordable for a facility of ANY size.

Built with You, For You

More than 10 years ago, several of our clients approached us with a problem. None of the patient safety event reporting solutions on the market were acceptable. So we worked hand-in-hand with them to develop an incident reporting system that truly suited their needs. Since then, we’ve remained dedicated to keeping clients and their feedback top of mind for all our enhancements, ensuring the application remains the solution to all your actual event reporting problems.

Designed Around a Team-Based Incident Management Philosophy

Frontline Staff
Events are reported by staff on the front lines. No user accounts needed. Plus, with the ability to allow anonymous event submissions, you’ll get insight into previously hidden unsafe conditions while promoting the growth of your Just Culture. While approximately 80% of users self-identify, the anonymous option helps reveal a notable portion of safety issues that could have remained unknown.

Managers
Our application allows for event and department manager user roles. This enables your leaders to manage the events specific to their role and/or department. In addition to being able to coordinate the follow-up investigations of events, our application empowers them to take a proactive role in running analytic reports for their areas. Perhaps a time of day report reveals a large portion of falls occurs during the hours associated with shift change. With the ability to better analyze their own department, managers can come to patient safety meetings prepared with the team’s performance as well as improvement recommendations.

Directors and Senior Leaders
With the ability to generate all the necessary risk and patient safety incident reports literally in a few clicks, preparing for senior leadership meetings is a breeze. Not only do you have the pulse of your facility’s safety always at your fingertips, but you will be better equipped to set strategic goals and priorities.

Get In Touch With Us

Ready for a product demo? Send us a message and we’ll get in touch ASAP to coordinate a time.

Free Cost Calculator & Case Study

“Case Study: Identifying Excess Cost & Length of Stay of Adverse Patient Safety Events” + Excess Cost & LOS Calculator

Adverse Patient Safety events lead to increased resource utilization and greater intensity of service, resulting in additional cost and days of hospitalization. This free calculator can assist facilities in quantifying their own excess cost and Length of Stay (LOS) for selected Patient Safety Incidents. The case study evaluates excess cost and LOS per type of adverse event.

What Our Clients Say…

“With the demands for public reporting, we turned to American Data Network to assist with the burden of data collection. They had the experience and know-how to take on all of our Core Measures responsibilities. Outsourcing our Core Measures abstractions has freed up our staff, allowing them to concentrate on focused clinical areas and their respective registries such as the Stroke, ICD, and Carotid stents. We are now able to spend more time on using the data to improve the quality of patient care at Mt. Sinai.”

Performance Improvement ManagerMount Sinai Medical Center

“ADN’s Quality Assurance Communication application has proven to be a much more superior tool than the event reporting functionality contained within our electronic medical record system. I have instant access to a multitude of reports and feel like I have a better handle on which patient safety issues we really need to be focusing on in our facilities. ADN’s QAC tool is reliable, and it simplifies the job of managing the range of events that can happen across a system.”

Corporate Director, Quality ResourcesConway Regional Medical Center