The transformation from traditional manual incident reporting to digital systems has been significant. Incident reporting software healthcare systems, as a result, have emerged as game-changers. Some benefits include:
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As a web-based system, rollout is as easy as installing a desktop shortcut to our secure app. With built in dynamic and intelligent form logic, our patient safety event reporting application guides frontline staff through a form submission, only requiring the fields necessary to that incident, near miss, or unsafe condition.
Our application easily connects to your Admit and Discharge Transfer (ADT) feed. When submitting a form, staff only need to fill in the Encounter ID. Then the patient’s name, age, admission date, and many other fields are pre-populated with the correct data. Not only does this save time, but it reduces the chance for human error.
Many event reporting processes focus primarily on incidents that reach the patient. However, near misses and unsafe conditions can reveal fractured systems and processes that lead to errors. Focusing primarily on incidents forces staff into a reactive posture, rushing to diagnose and fix what has already happened. Many quality-leading organizations are striving for a more proactive focus by concentrating on near misses and unsafe conditions.
We understand that not all patient safety events may fit neatly into a defined AHRQ Common Format Event Type (e.g., Fall, Medication). ADN has created Other Subcategories to help you characterize these events. Our application allows acute care facilities to edit existing subcategories to better clarify their purpose. Additionally, add custom subcategories to separately capture and monitor facility-specific event types. This feature ensures your facility captures all the data you need, exactly the way you need it.
Capturing as much information about a patient safety event is critical to diagnosing fractured systems and processes. The Attachment feature allows you to attach, store, and view supplemental docs related to an event in most file types. This provides your facility with an option for secure storage and easy organization and retrieval.
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Anyone who truly understands the daily work life of a director or manager in patient safety or risk knows one thing for certain: They wear a LOT of hats. Time is not a luxury in their world. That’s why we built the work queue with exactly that in mind.
Our event reporting application automates many processes for you. When an event occurs, you and other designated managers will receive email notifications instantly. With a couple of clicks, you can assign it to one or more staff members for follow-up investigation. As the event ages, reminder emails will automatically nudge the assigned investigators to ensure timely completion.
With the ability to sort and filter your work queue, you can easily ensure you’re always working top priority events first, such as those with a higher level of harm.
Other hospitals we’ve worked with that transitioned from a paper process complained that their prior process was very manual and scattered. They felt lucky if they even learned about the events that happened. Our tool helped make their incident reporting process more efficient, including real-time event notifications. It removes the lag time between when an event occurs and when you learn about it. Plus you get access to real-time analytics dashboards without the need for manual data entry and manual report production, which wastes valuable clinical resources and introduces the opportunity for error. Our application frees you up to spend time working on improvement initiatives instead of collecting and aggregating event data for manually built reports.
By partnering with us, you will reduce risk because we’re a Patient Safety Organization. So as an added bonus you get free access to the federal protections and knowledge sharing from our PSO.
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The Quality Assurance Communication Event Reporting System includes powerful interactive dashboards that make it easier than ever to visualize and interpret your patient safety data. This feature combines all of the key reports you depend on into one place to streamline your workflow.
Save Time with Smart Filters
Our application’s filtering functionality updates your dashboard instantly, giving you the ability to quickly separate events by different criteria combinations on the fly as you slice and dice your data. Plus, you can save default filters so the data you analyze most often is ready and waiting when you log in. All dashboards are tailored to each user’s role within your organization, making it easier to engage your department and event managers and empower them to conduct their own analysis and take ownership of their department’s patient safety data.
Drill Down without Leaving the Dashboard
The layout of each dashboard is designed to provide a quick and concise overview of your event data. But drilling down is easier than ever and can be done by clicking within any graph, which will apply your selections to the entire dashboard.
Delve Deeper with Event Type Dashboards
The Event Type Dashboards allow you to easily scrutinize your event-specific data in one, combined view making it easier to identify correlations. For example, the Fall Dashboard breaks down falls by age, types of injury, risk factors, activities prior to fall, interventions, contributing medications, and more.
Share Insights with Easy Graph Exporting
Just as important to your independent analysis is your ability to share it with your team and leadership. In a matter of seconds, you can easily export an image or PDF of any dashboard graph to be able to share it in a meeting or presentation.
As a Patient Safety Organization, our team conducted a deep dive analysis of 4 years of data and determined that events categorized as “Other” accounted for over 40% of all the submitted patient safety events, a trend other PSOs around the country are also finding. Thus, our team developed a proprietary list of 33 subcategories, which allows providers to better isolate and understand the types of events that do not fit neatly within the Common Formats developed by the Agency for Healthcare Research & Quality. The subcategories that we developed from our intensive analysis sparked a national conversation with other organizations wanting to follow suit. Our team was even invited to present on the subcategory analysis findings at the National Association for Healthcare Quality Conference.
At American Data Network, we believe your data is just that — YOUR data. Unlike some vendors, we don’t charge you to export your data. From our event reporting application, you can easily export to CSV, XLS, PDF, or XML whenever you need.
Ready for a product demo? Send us a message and we’ll get in touch ASAP to coordinate a time.
“Case Study: Identifying Excess Cost & Length of Stay of Adverse Patient Safety Events” + Excess Cost & LOS Calculator
Adverse Patient Safety events lead to increased resource utilization and greater intensity of service, resulting in additional cost and days of hospitalization. This free calculator can assist facilities in quantifying their own excess cost and Length of Stay (LOS) for selected Patient Safety Incidents. The case study evaluates excess cost and LOS per type of adverse event.
