Culture of Safety Survey Services

Creating and sustaining a strong culture of safety is essential to improving care quality. ADN has the expertise and resources to build, distribute, analyze, and prepare the results of your AHRQ Culture of Safety Survey (also known as SOPS®).

ADN offers an easy, affordable service for administering the survey and analyzing your results. Let us save you hours of manual work, help you achieve higher response rates, and provide your team with comprehensive analytic reports within 30 days post-survey.

Culture of Safety Survey

What is an AHRQ Culture of Safety Survey Service?

Building a strong culture of safety is an essential component of preventing and reducing errors and improving care quality. ADN has the expertise and resources to build, distribute, analyze, and prepare the results of your AHRQ Culture of Safety Survey (also known as the Survey on Patient Safety Culture or SOPS® for short).

Allowing ADN to handle your culture of safety survey execution helps reduce your burden, while ensuring neutrality and generating confidence in the credibility of survey results. The high-quality analytic and feedback reports you receive also include comparisons to the AHRQ SOPS® databases, making it easy to identify key strengths and areas for improvement.

“Partnering with ADN for our Culture of Safety Survey allowed our team to focus on our greatest opportunities for improvement. The expertise of the ADN team is a great way to accelerate the process and empower us to act much sooner on the survey findings than if we had handled the process in-house. The analytics reports were thorough and easy to understand. We strive to have excellent processes and have high expectations at all levels of our leadership team. Our senior leadership was very complimentary of the reports and custom presentation that ADN delivered. We have used other vendors in the past, but this has been our most positive experience yet. We would love to work with ADN again.”

Shelley Moser, Senior Director of Quality and Safety
United Regional Health Care System

Download ADNPSO's SOPS Survey Sample Report

Who is the AHRQ Culture of Safety Survey Right For?

American Data Network’s Culture of Safety Survey solutions are specifically tailored for healthcare organizations seeking to ensure compliance, improve patient safety, and foster a stronger culture of accountability and excellence. Our expert-managed survey administration and analytics services are ideal for:

  • Hospitals seeking comprehensive insights to enhance patient outcomes.
  • Medical Offices aiming to ensure compliance and optimal care environments.
  • Ambulatory Surgery Centers committed to continuous quality improvement and safety excellence.
  • Nursing Homes dedicated to creating safer, more reliable care experiences.

If your facility is committed to advancing patient safety culture, our customized survey solutions are designed to support your goals seamlessly.

Choose a Plan that’s Right for You

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Survey Development

Our team will build the electronic AHRQ Survey on Patient Safety Culture™ (SOPS®) that’s appropriate for your facility.

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Distribution Strategy

ADN provides communication templates and collaborates with your team to develop an AHRQ safety culture survey timeline that works best for your facility, including duration and send time recommendations, incentive ideas, and much more. We also monitor and convey overall facility and department-specific response rates throughout the open survey period so you can know where to escalate internal survey promotions to boost response rates/completions.

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Comprehensive Analytics Report

Within 30 days of survey closure, our experts will provide a comprehensive analytics report of your SOPS survey results, which identifies your facility’s top areas of strength in the culture of patient safety, and top areas of opportunity at various levels, including but not limited to overall facility by key area and respondent characteristics. Our report also provides comparisons to the most recently available AHRQ SOPS databases.

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Deep Dive Report

Our team will use your SOPS results, in tandem with AHRQ patient safety comparators, to identify 3 OFIs for deep-dive analysis. After obtaining client feedback regarding selected OFIs, ADN will perform Question Item, Department/Clinic Level, and Staff Position Analyses to reveal further opportunities for focus. ADN will provide recommended next steps for each OFI and identify evidence-based practices, toolkits, articles, and other resources pertinent to the identified OFIs.

To ensure connection and alignment with organizational direction, ADN will collaborate with your facility’s primary contact to understand existing, relevant practices and suggest best-fit strategies for the targeted areas of improvement.

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Senior Leadership Presentation

Many find that senior leadership is more receptive to reports like this coming from a 3rd party. So, ADN’s team can develop a 20-30 minute slide presentation that explains and interprets the Comprehensive Analytics Report. The presentation will be delivered virtually with the date and time to be determined and coordinated in consultation with the facility’s primary contact.

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Download ADNPSO's SOPS Survey Sample Report

Strengthening Patient Care Across the United States

As health systems in the United States continuously strive for excellence in patient care, understanding the nuances of patient safety culture is paramount. ADN’s partnership with health organizations empowers a proactive approach to patient safety events, aligning with the highest national standards. By utilizing the AHRQ Culture of Safety Survey, we provide a safe place for hospital staff and healthcare providers to voice their perspectives on patient safety and care practices.

Our strategic approach to administering the AHRQ Culture of Safety Survey ensures that all levels of hospital staff, from frontline workers to senior management, are included in the conversation. This inclusivity is vital for creating a transparent and open environment where patient care and safety are at the forefront of organizational priorities.

Nationwide Impact on Health Systems

ADN’s services extend to health systems across the United States, recognizing that each organization has unique challenges and strengths. With the aid of the AHRQ Culture of Safety Survey framework, we help hospitals and healthcare providers identify specific areas within their patient safety culture that require attention. By doing so, we facilitate a tailored approach to enhancing patient care that is both strategic and evidence-based.

Our analysis goes beyond mere data collection; we interpret the nuances that contribute to patient safety events. Our commitment is to translate survey findings into actionable insights, empowering health systems to implement change that is felt across the spectrum of care delivery.

Commitment to Patient Safety and Care Excellence

At ADN, we understand that the backbone of any healthcare organization is its hospital staff. By engaging these key stakeholders through the Survey of Patient Safety, we ensure that the voices of those who are most intimately connected with patient care are heard and valued. This approach not only boosts morale among staff but also drives collective efforts toward minimizing patient safety events and maximizing care outcomes.

Our service to the healthcare industry in the United States is not just about survey administration—it’s about fostering a culture where patient safety and care quality are ingrained in the fabric of every health system. The AHRQ SOPS® is a tool that brings this vision into clearer focus, guiding organizations on their journey to excellence in patient care.

By partnering with ADN, your health system will benefit from a streamlined process that respects the time and expertise of your hospital staff while delivering critical insights into your patient safety culture. Let us join you in shaping a future where every patient encounter is underpinned by the highest standards of safety and care.

Why Conduct a Culture of Safety Survey?

A culture of safety survey is useful for measuring organizational conditions that can lead to adverse events and patient harm in healthcare organizations. Organizations that want to assess their existing culture should consider conducting a safety culture survey to:

  • Raise staff awareness about patient safety.
  • Assess the current status of patient safety culture.
  • Identify strengths and areas for improvement in your patient safety culture.
  • Examine trends in patient safety culture change over time.
  • Evaluate the cultural impact of patient safety initiatives and interventions.

It is recommended that healthcare organizations offer the culture survey at least every two years. ADN can support your initial and recurring survey efforts by providing a confidential way for your staff to engage and share information about safety culture.

Benefits of a Culture of Safety Survey

Turnkey Survey Deployment

ADN collaborates with you to develop a customized survey timeline that works for your organization. Our team provides support pre-launch and throughout the survey process to enhance engagement for a clear and reliable assessment of your patient safety culture.

Expert Analytics Report

Our team of data experts compiles and delivers high-quality analytic and feedback reports that make the assessment of your patient safety culture and how it’s improving easy. In addition, our comprehensive reports provide comparisons to the most recently available AHRQ SOPS® databases, including an executive overview and detailed breakdowns of the survey data to assist in communicating the results to all internal stakeholders.

What’s more is that you get access to this actionable data within 30 days following the survey so you can share timely insights across the organization.

“The safety culture of an organization is the product of individual and group values, attitudes, perceptions, competencies, and patterns of behavior that determine the commitment to, and the style and proficiency of, an organization’s health and safety management.”

— Agency for Healthcare Research & Quality (AHRQ)

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