Survey on Patient Safety Culture Improves Event Reporting at St. Jude

An impact case study, published by the Agency for Healthcare Research & Quality, illustrates how St. Jude Children’s Research Hospital in Memphis, TN used data obtained through implementation of AHRQ’s Hospital Survey on Patient Safety Culture to develop quality interventions and facilitate improvement in areas including patient safety event reporting.  St. Jude has distributed the survey three times since its 2009 adoption of the trusted tool for the purpose of gaining a clearer understanding of its organizational culture.

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