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Complaints and Grievances in Healthcare: Understanding the Key Differences and Requirements

Discover the essential differences between complaints and grievances in healthcare, why understanding them matters for regulatory compliance, and how effectively managing patient concerns can boost patient satisfaction and hospital quality.
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Ultimate Guide to the National Patient Safety Goals 2025 (NPSGs)

An authoritative guide designed for healthcare leaders detailing evidence-based tactics for successfully implementing each of The Joint Commission's 2025 National Patient Safety Goals.
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How to Improve Medication Errors in Hospitals

Medication errors remain a critical patient safety issue. Learn actionable strategies for quality improvement in medication errors, from reporting enhancements to tech solutions like CPOE and BCMA.
Clinical Decision Support in AI

How Clinical Decision Support AI Can Dramatically Improve Patient Safety

Clinical decision support AI is poised to radically improve patient safety. But that potential hinges on the use of high-quality data. This article explores the key data challenges that must be addressed to fully leverage AI in clinical decision support and minimize harm.
Patient Safety Strategy

5 Leaders Share Patient Safety Strategy and Objectives for 2025

As hospitals refine their patient safety strategy for 2025, leaders share proven approaches to reducing readmissions, improving CMS Star Ratings, and optimizing care for high-cost patients. Discover how data-driven strategies and quality improvement initiatives are shaping safer, more efficient hospital care.
Ambulatory Surgery Center

The Ultimate Ambulatory Surgery Center Survey on Patient Safety Culture Guide

A strong safety culture is critical for ambulatory surgery centers. The Ambulatory Surgery Center Survey on Patient Safety Culture provides leaders with insights to assess risks, improve communication, and enhance compliance. Learn how to implement this evidence-based tool for better patient outcomes.
a doctor and nurse discussing a culture of safety in healthcare

Culture of Safety in Healthcare: Elevating Patient Outcomes and Trust

Cultivating a culture of safety in healthcare isn’t just about compliance—it’s about enhancing patient outcomes, building trust, and driving operational excellence. Learn how strategic leadership, open communication, and continuous improvement are revolutionizing the patient experience and solidifying trust in healthcare organizations. Ready to elevate your facility’s safety culture? Read on to learn the key strategies that make a difference.