Defying Human Nature: 6 Strategies for Increasing Voluntary Event Reporting + Toolkit

Voluntary Patient Safety Event Reporting is a method of collecting details and information about an incident, near miss or unsafe condition in hospitals and other care settings through an electronic or paper-based form submitted by frontline staff. To achieve the highest levels of reliability, organizations must defy human nature by eagerly embracing the evidence of failure. This article will suggest six strategies, and even more specific techniques, for creating a culture that encourages — and even incentivizes — team members at all levels to report incidents, near misses and unsafe conditions.

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