Electronic Clinical Quality Measures

The Electronic Clinical Quality Measures Expansion: An American Data Network Guide to Preparing for 2027 and 2028

Hospitals report eight electronic clinical quality measures in 2026, including two newly mandatory Hospital Harm measures for severe hypoglycemia and severe hyperglycemia. CMS has also made Falls with Injury, Postoperative Respiratory Failure, and the Malnutrition Care Score mandatory beginning in 2028, and failing eCQM validation now counts against Hospital IQR Program requirements tied to the annual payment update. This American Data Network (ADN) guide shows how quality teams can compare charts with eCQM data now to find documentation and data-flow gaps before the next wave of measures becomes required.
CMS Data Validation Audit

What Happens After a Failed CMS Data Validation Audit: An American Data Network Guide

Beginning with the FY 2028 payment determination, a CMS data validation audit now scores the accuracy of hospitals' electronic clinical quality measures for the first time, not just whether the required records were submitted on time and in full. A hospital that has always cleared validation can now fail it, and the payment reduction is not the only fallout: a failed result can point to real gaps in chart abstraction, electronic reporting, or both. American Data Network (ADN) works with hospital quality teams on the chart abstraction CMS validates. For a team holding a failing result, the question is what to fix first and how fast.
Culture of Safety Survey

Culture of Safety Survey Data: How to Turn Results Into Measurable Improvement | American Data Network

Culture of safety survey results are only as valuable as what happens after they arrive. It's easy to collect strong SOPS data without a structured way to interpret composite scores, prioritize action, and connect the work back to governance reporting. That gap creates two risks at once: a missed improvement opportunity, and a credibility problem when staff see no visible follow-through. American Data Network helps quality leaders close that gap, turning survey results into a documented, board-ready action plan.
complaint management system

How to Turn Your Hospital Complaint Management System Into a Risk Surveillance Tool | American Data Network

American Data Network has seen that a hospital complaint management system can do more than support compliance reporting. When hospitals combine the right variables and set unit-specific thresholds, that same complaint management system can become a tool for spotting concentrated risk before it reaches a survey finding, a lawsuit, or a board question.
patient and family engagement

Patient and Family Engagement: Moving Beyond Compliance to a Quality Strategy

Patient and family engagement in healthcare often stops at the grievance desk instead of reaching safety event review. When a concern is resolved as a complaint without being screened for safety relevance, hospitals can lose the earliest signal of a system failure. American Data Network shows how to route that feedback into investigation, pattern analysis, and governance decisions.
Hospital Benchmarking

National Patient Safety Benchmarks and What They Mean for Your Hospital Benchmarking Strategy

National patient safety benchmarks are rising fast, and that speed is quietly changing what counts as competitive performance. A hospital's own improving numbers can still mean it is losing ground if the national baseline moved faster, and some quality teams do not catch the gap until it shows up in a board report or a payer negotiation.
Grievance Records

Grievance Records: What Hospitals Cannot Reconstruct Under Survey

A grievance file may look complete at closure, but survey review often tests whether the hospital can trace the record back to first contact. This article explains where grievance documentation commonly breaks down, why intake and escalation records matter, and how hospitals can build a more defensible record from complaint receipt through written response.